Trip usage

How do I subscribe?

Day and week pass

On this website

  • Under ‘Subscribe’ choose ‘Day or week pass by credit card’.
  • Complete the form. When the subscription did go through, the user code and password will appear on the screen. You also receive these codes by mail and text message.
  • You can immediately use Velo by entering the codes at any available station.

Via the mobile site

Year card

With Visa or Mastercard

  • Under ‘Subscribe’ choose ‘Year card'.
  • Complete the registration form, choose payment by credit card and click on continue. 
  • You will be redirected to a secure page.
  • Enter your credit card data.
  • When the registration went well, you receive a confirmation mail.
  • You receive a welcome package with your Velo year card within 3 working days.
  • Once your card has been activated through the user zone on the website, you can immediately use Velo.

With direct debit

  • Choose the option ‘Year card’ at ‘subscribe’
  • Fill in the the application form and choose the option ‘pay by direct debit’.
  • Insert your bank data and agree to our usage conditions and terms of service.
  • You get an overview of you purchase, click on ‘continue’.
  • You will be transferred to a secured page.
  • On the screen you will see a direct debit mandate.
  • Fill in the 4 digits of the code you got by mail. And agree to our terms of service of the SEPA-mandate.
  • Sign the SEPA mandate. You will get the confirmation that of the good reception of the direct debit payment.
  • Within 10 working days you will get your welcome pack in your letter box.
  • After activation of your year card through the user zone on our website you can use you Velo card immediately.