How do I subscribe?
Day and week pass
On this website
- Under ‘Subscribe’ choose ‘Day or week pass by credit card’.
- Complete the form. When the subscription did go through, the user code and password will appear on the screen. You also receive these codes by mail and text message.
- You can immediately use Velo by entering the codes at any available station.
Via the mobile site
With Visa or Mastercard
- Under ‘Subscribe’ choose ‘Year card'.
- Complete the registration form, choose payment by credit card and click on continue.
- You will be redirected to a secure page.
- Enter your credit card data.
- When the registration went well, you receive a confirmation mail.
- You receive a welcome package with your Velo year card within 3 working days.
- Once your card has been activated through the user zone on the website, you can immediately use Velo.
With direct debit
- Choose the option ‘Year card’ at ‘subscribe’
- Fill in the the application form and choose the option ‘pay by direct debit’.
- Insert your bank data and agree to our usage conditions and terms of service.
- You get an overview of you purchase, click on ‘continue’.
- You will be transferred to a secured page.
- On the screen you will see a direct debit mandate.
- Fill in the 4 digits of the code you got by mail. And agree to our terms of service of the SEPA-mandate.
- Sign the SEPA mandate. You will get the confirmation that of the good reception of the direct debit payment.
- Within 10 working days you will get your welcome pack in your letter box.
- After activation of your year card through the user zone on our website you can use you Velo card immediately.