Subscribe

Trip usage

(max. 4 hours/ride)

How do I subscribe?

Day and week pass

On this website

  • Under ‘Subscribe’ choose ‘Day or week pass by credit card’.
  • Complete the form. When the subscription did go through, the user code and password will appear on the screen. You also receive these codes by mail.
  • You can immediately use Velo by entering the codes at any available station.

Via the mobile site

At the Velo-desk

Located at Kievitplein 7, 2018 Antwerpen.

Consult here our opening hours.

By phone

+32 (0)3 206 50 30
You can reach us from Monday until Friday, between 9 am and 5 pm.

Year card

With Visa or Mastercard

  • Under ‘Subscribe’ choose ‘Year card’.
  • Option ‘Year card by credit card’.
  • Complete the registration form. When the registration went well, you receive a confirmation mail.
  • You receive a welcome package with your Velo year card within 3 working days.
  • Once your card has been activated through the user zone on the website, you can immediately use Velo.

With direct debit

  • Under ‘Subscribe’ choose ‘Year card’.
  • Option ‘Year card by direct debit’.
  • Complete the registration form. When the registration went well, you receive a confirmation mail including a direct debit mandate form.
  • Print out the form, sign it and return it to Service2Cities, Postbus 65 Centraal Station, 2018 Antwerpen. You can also hand in the document at the Velo desk at Kievitplein 7, 2018 Antwerpen.
  • After having received the signed mandate form, we will send you a welcome package with your Velo year card within 10 working days.
  • Once your card has been activated through the user zone on the website, you can immediately use Velo.